Returns policy

1. Deficiencies of sold goods are eliminated, low-quality goods are replaced, returned in accordance with the Minister of Economy’s 2001 June 29 by order no. 217 “On Approval of the Rules of Return and Exchange of Items” approved by the Rules of Return and Exchange of Items.

2. The following conditions must be met when the buyer returns the goods:

2.1. the returned goods must be in the original neat packaging;

2.2. the goods must be undamaged by the Buyer;

2.3. the product must not have lost its commercial appearance (undamaged labels, unripped protective film, etc.) (this item does not apply in the event of the return of a defective product);

2.4. the returned goods must be in the same configuration as received by the Buyer;

2.5. when returning the product, it is necessary to present its purchase document, warranty card (if it was issued).

3. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not follow the procedure for returning the goods set out in this Article.

4. The product cannot be returned if it was made to the buyer’s special order (special model, color, etc.)